Privacy Policy
Welcome to Dhridam Builder ("we", "us", or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our website, contact us, or engage with our services. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Message content submitted through contact forms or WhatsApp
b) Technical Information
- IP address
- Browser and device type
- Approximate location
- Website usage and interaction data
We only collect information that is necessary to respond to enquiries and provide our services.
2. How We Use Your Information
We use your information to:
- Respond to enquiries, consultation requests, and project discussions
- Communicate project-related updates and service information
- Improve our website, services, and user experience
- Comply with applicable legal or regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information.
Your data may be shared only with trusted professionals such as architects, consultants, or contractors, strictly for project execution, or when required by law.
4. Cookies and Analytics
Our website may use cookies or basic analytics tools to understand visitor behaviour and improve performance. You can disable cookies through your browser settings, though some features may be affected.
5. Data Security
We use reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
While we take precautions, no online system can be completely secure.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
You may request deletion of your data at any time.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent where applicable
Requests can be made by contacting us using the details below.
8. Children's Privacy
Our website and services are intended for individuals aged 18 and above.
We do not knowingly collect personal data from minors.
9. Third-Party Links
Our website may include links to third-party platforms such as WhatsApp or social media.
We are not responsible for their privacy practices or content.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected on this page with an updated "Last Updated" date.
11. Governing Law
This Privacy Policy is governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts in Kerala.
12. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact:
Dhridam Builder
Kottagam Highway, Arunapuram, Pala
Puliyannoor, Kottayam, Kerala 686574